Transportation Policy
At Sinkflowhub, we are committed to ensuring your order reaches you in a timely and professional manner. This policy outlines our procedures for the dispatch and delivery of items within Europe.
- Processing Time
Once an order is confirmed, our internal processing time is 1 to 2 business days. During this period, your order is prepared for transit. - Delivery Timeline
We partner with established logistics providers, including DHL, FedEx, and UPS (Priority services), to facilitate the delivery of your goods. The expected delivery window is 5 to 7 business days from the date of dispatch. - Order Tracking
To ensure transparency throughout the transit process, we provide automated status updates. You will receive notification emails sent directly to the address provided during checkout at key stages of your shipment’s journey, including:
Initial dispatch from our facility.
Arrival at primary logistics sorting facilities.
Updates regarding final local delivery.
- Delayed Shipments
While we endeavour to adhere to the aforementioned delivery timelines, transit durations may be influenced by external logistical variables. Should your order not arrive within the expected timeframe, please contact our support team at kitchen@sinkflowhub.com.
We will initiate a formal enquiry with the respective carrier to locate your shipment. Upon the conclusion of this investigation, we will determine the appropriate course of action based on the specific circumstances, which may include the issuance of a full refund or the dispatch of a replacement order.
- Contact Information
Should you have any enquiries regarding your shipment, please contact us using the details provided below:
Company Name: [XXX]
Registered Address: [XXX]
Email: kitchen@sinkflowhub.com
Telephone: [XXX]
Registration Number: [XXX]